Water Softener

Protect Your Home & Skin from Greater Rochester Hard Water

Eliminate scale buildup, dry skin, and spotted dishes. Get a high-efficiency softener from your local, family-owned experts since 1962.

Signs Greater Rochester's Hard Water is Damaging Your Home

Greater Rochester’s hardness levels are among the highest in the country. Here is the toll it takes on your plumbing and family:

Dry, Itchy Skin & Dull Hair

Ruined Appliances & Scale Buildup

Spotty Dishes & Soap Scum

Hard water minerals strip natural oils from your skin and coat your hair, leaving you feeling dry, itchy, and irritated after every shower.

White, crusty scale destroys water heaters, clogs showerheads, and shortens the life of your dishwasher and washing machine, costing you thousands in repairs.

Tired of scrubbing? Hard water prevents soap from lathering, leaving a sticky scum on your bathtub and embarrassing cloudy spots on your glassware.

Here's What's Actually Causing All of This

Greater Rochester’s water comes loaded with dissolved minerals, primarily calcium and magnesium. In fact, hardness levels here are among the highest in the country, often 15 grains per gallon or more. Every time water flows through your home, these minerals deposit microscopic layers of scale. On your skin. In your appliances. Throughout your pipes.

Your water heater? Those minerals coat the heating element, forcing it to work up to 3 times harder to heat the same water. That’s why water heaters in hard water areas die years earlier than they should.

Your dishwasher? Mineral deposits clog the spray arms and coat your dishes. No amount of rinse aid can fix it.

Your skin? Hard water minerals bond with soap to create an insoluble film that won’t rinse off. That tight, itchy feeling? It’s literally a layer of minerals and soap stuck to your skin. And here’s the thing: cleaning products can’t fix this.

Since 1962, Culligan of Greater Rochester has been solving this exact problem for families right here in Greater Rochester.

Homes dealing with water just as hard as yours. Families frustrated by the same problems you’re experiencing.

And once those minerals are gone from their water, the transformation happens fast.

Experience the Difference of True Soft Water

Greater Rochester’s hard water demands a serious solution. See how Culligan of Greater Rochester’s high-efficiency softeners transform your daily routine:

Silky Skin & Healthier Hair

Restore your body’s natural moisture. Soft water rinses away soap completely, leaving your skin feeling hydrated and your hair shiny and manageable, no expensive lotions required.

Appliances That Last Longer

Protect your home’s biggest investments. By eliminating scale buildup, our systems help your water heater and washing machine run efficiently and last years longer.

Sparkling Dishes & Less Scrubbing

Get showroom-ready shine with half the effort. Soft water allows soap to lather perfectly, giving you spot-free glassware and cleaner bathrooms without the elbow grease.

The World’s Most Efficient Softener, Installed Locally

Don’t settle for standard efficiency. Culligan of Greater Rochester softeners use 46% less water, salt, and electricity than other brands. That means lower monthly bills and appliances that last years longer.

Save Money on Salt & Water Bills

Our high-efficiency softeners lower your energy bills and detergent costs instantly. Softener starting at $9.95/mo.

Never Run Out of Soft Water

Our smart softeners monitor your usage automatically, so you always have soft water when you need it, without wasting salt or water.

We Do The Heavy Lifting

Forget hauling 40lb bags to the basement. Our local team delivers salt right to your tank, so you never have to think about it.

Trusted by Your Neighbors Since 1962.

There’s a reason Culligan of Greater Rochester is the best water treatment company in Greater Rochester with over 209 4.6-Stars Google Reviews.

We were not getting soft water from our water treatment equipment and I couldn’t figure out what was going wrong with it. The technician came out and determined the problem right away and has the parts right with him and was able to repair it and now we have beautiful, soft water again.
Nice and friendly. Always respectful and delivery on time. Appreciate notice before arriving. Great!.
From the user-friendly website scheduling, then initial contact with Diane to schedule the free water testing/consultation onto Scott's patient, knowledgeable and informative onsite consultation; absolutely first-rate Customer Service.
Great service and products. Very friendly staff and great service with a smile
I have been a Culligan customer for 21 years. The service, the people, and the product are the best. Would not go to another company.
great team, excellent install of 3 sink RO systems in my triplex + water softening for entire building. great rental program that includes annual filter replacement (which are normally like $400). Writing this review today because I had a leak at one RO faucet on a Saturday, they immediately answered the emergency pickup line, was something they were able to walk me through to fix, took less than a minute. highly recommend!
We have horrible water from our well, so we need a high quality system to allow us to have safe/clean water coming through our house. We compared products and services, as well as pricing, with other local brands and found Culligan to be the best overall product for our household needs. They were extremely nice and thorough with their installation and removal of old equipment. Everything was cleaned up, and functioning properly when they left - and no problems since. We are now 10+ years satisfied with Culligan.
I appreciate the service so I don’t have to lift the heavy salt bags and my softener always works well. Also I have a water purification system in my kitchen and have had excellent service for that as well.
Great source for supplying our business with bulk softener salt and distilled water at an affordable price.
Great service on delivering the salt and great water quality.
We are very satisfied with the service and products. They are knowledgeable and willing to explain about the system.
Friendly and reliable service☺
Excellent service that provides us peace of mind knowing we don’t have to struggle picking up & lifting heavy salt into our softener.
Highly recommended
They donate water to the Scheels Healthy Human Race and I was returning water jugs!
Courteous and reliable!!
Every time I call with questions the receptionist is ALWAYS so kind and caring. It is a seamless/stress free service that I love!
Great, recomend too all.
Always polite and on time!!
Love culligan.
100% Satisfaction Guarantee Worlds most efficient NSF Certification | Culligan of Greater Rochester UL Certified Company in Rochester, Kasson, Stewartville, Byron, Pine Island Water Quality Association Tested and Certified Under Industry Standards

Every Day You Wait, Hard Water Costs You More

While you’re reading this,  mineral scale is building in your water heater, reducing efficiency by up to 30%, your appliances are wearing down faster than they should, your pipes are slowly clogging, and you’re spending more money on cleaning products and energy.

Find Out What's In Your Water

Schedule your FREE water test with Culligan of Greater Rochester to find out what’s in your water, then get personalized, no-obligation water solution recommendations.

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Water Softener FAQs

Culligan Water offers a full-service installation to make getting started with your new system even easier. Your trained Culligan Water expert will expertly connect your water softening system to the water supply, the drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Watch: What to expect at Your Water Softener Installation

The price of a Culligan water softener will depend on the system as well as its features, efficiency, durability, capacity and more. Culligan Water offers flexible payment plans whether you choose to rent, purchase or finance. Schedule a free, in-home consultation today and a Culligan Water expert will help you determine what your home needs.

Water softeners work through basic chemistry. The main tank of water softening systems is filled with negatively charged resin beads. Meanwhile, hard water is caused by high amounts of calcium and magnesium, which are both positively charged molecules. As hard water pumps through a water softener, the calcium and magnesium are attracted to the resin beads and removed from your water.

To help determine the appropriate size for your water softener, your local Culligan Water expert will assess factors like the hardness of your water, household water usage and flow rate. Schedule a free, in-home consultation today to get custom recommendations based on your home’s needs.

If you’re dealing with the unfavorable effects of hard water — like dry skin and hair, limescale buildup around faucets and showerheads, soap scum on shower walls or too much wear and tear on your water-using appliances — you may need a water softener. That said, remember that not all systems were created equal. With Culligan Water, you can rest assured that you’ll get a full-service partner, quality products with durability and an established brand you can trust.

Watch: Hard Water: What are the Signs and Causes?