Free Water Test

Join thousands of homeowners in Greater Rochester and discover exactly what’s in your home’s water.

Why Test Your Water?

It might seem like nothing of value is ever free, but at Culligan, your water test is.

Here’s why we offer a free in-home water analysis to homeowners in the Greater Rochester area:

Your water is unique: With hardness levels between 16–20 grains per gallon in Greater Rochester, plus issues like iron, nitrates, manganese, hydrogen sulfide, and coliform bacteria in some areas, a one-size-fits-all solution won’t work. A water test ensures your system is matched to the exact needs of your home.
We’re a local expert, not a big-box store: Some other companies also do plumbing or HVAC, while we focus exclusively on water treatment. Our team has decades of experience solving water problems for families just like yours. We’ll get it right the first time.
Assessment of current equipment: You may already have equipment in your home. By testing your water before and after the equipment, we can determine how well it is working. If it is not working properly, we can provide you with a repair versus replace options.
We’ve served this area since 1962: Culligan has been around since 1936, and Culligan of Greater Rochester has been locally and veteran-owned since 1962.

At the end of the day, we offer free water tests because it’s the right way to start a relationship, with transparency, expertise, and no pressure. Whether your softener isn’t working, your water smells off, or you just moved into a new home, let us help you find out what’s really going on in your water.

Common Contaminants In Tap Water

PFAS

Also known as “forever chemicals,” are man-made compounds that can persist in the environment for thousands of years. Used in products like nonstick cookware, water-resistant fabrics, and food packaging, these chemicals have been linked to potential health risks, including cancer and immune system issues, and are difficult to eliminate from drinking water & the human body. (not included in free water test)

Hard Water

Hard Water shortens the life of appliances, leaves Hard Water deposits on fixtures and dishware. Hard Water also requires chemical detergents to counter the effects of hardness and can require up to 65% more cleaning products. A simple Hard Water test can determine how much Hardness is in your water.

Bacteria

Municipal water suppliers inject disinfectants (Chlorine) to eliminate bacteriological contamination. Well Water does not. Most Well Water is safe and free of bacteriological contamination but the only way to know is to have it Tested. A special test is required for this and must be done in a laboratory. This requires 2-4 days. (not included in free water test)

Chlorine

Most municipal water has been treated with some form of Chlorine disinfection. Well Water does not have chlorine. Chlorine in tap water tends to dry out skin and make hair brittle. It can be higher in some parts of the city than in others.

Salts & Dissolved Solids

Salt is another common contaminant. It is usually higher in surface water that comes from lakes. However it isn’t unusual to encounter higher than acceptable levels in some well water. The only way to know is to have the water tested.

Fluoride

Fluoride might be common in Greater Rochester’s municipal water. In excess, it can cause problems. If you are concerned, a special test to determine the levels of fluoride is available.

How Much Is A Water Test?

Culligan of Greater Rochester offers a FREE water test (worth $79) to all homeowners in Greater Rochester.

What to Expect

Free Test

For basic water tests there is No Charge.

A certified water treatment professional can come to your home, take a sample and test the water on the spot.

Qualified Realtor Test (not Free)

In some cases a Qualified Water Test is required to complete the sale of a home.

We send a sample to Culligan International’s Certified Water Lab.

This test requires two weeks to complete and get results.

Advanced Contamination Test (Not Free)

Testing for bacteria and other contaminants requires sending samples to labs.

For more information on Advanced Water Tests contact our office.

Ready To Find Out What's In Your Water?

The first step is an on-site assessment at your home. Your Culligan Service tech will come to your home, test water, assess family needs, examine the plumbing, determine where the system can go and help you select the best solution for your water needs.

Takes approximately 20 minutes. You can select the best time that fits your needs.

Fill out this form with your desired appointment time and we will contact you to finalize your appointment.

URL

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

What our clients say

There’s a reason Culligan of Greater Rochester is the best water treatment company in Greater Rochester with over 209 4.6-Stars Google Reviews.

Jenifer Torske

I have been a Culligan customer for 21 years. The service, the people, and the product are the best. Would not go to another company.

James Young

great team, excellent install of 3 sink RO systems in my triplex + water softening for entire building. great rental program that includes annual filter replacement (which are normally like $400). Writing this review today because I had a leak at one RO faucet on a Saturday, they immediately answered the emergency pickup line, was something they were able to walk me through to fix, took less than a minute. highly recommend!

Bobby Erickson

We have horrible water from our well, so we need a high quality system to allow us to have safe/clean water coming through our house. We compared products and services, as well as pricing, with other local brands and found Culligan to be the best overall product for our household needs. They were extremely nice and thorough with their installation and removal of old equipment. Everything was cleaned up, and functioning properly when they left - and no problems since. We are now 10+ years satisfied with Culligan.

Carolyn Matthiesen

I appreciate the service so I don’t have to lift the heavy salt bags and my softener always works well. Also I have a water purification system in my kitchen and have had excellent service for that as well.

Josh Noser

Great source for supplying our business with bulk softener salt and distilled water at an affordable price.

Anita Wells

Great service on delivering the salt and great water quality.

Julie Roenigk

We are very satisfied with the service and products. They are knowledgeable and willing to explain about the system.

Downtown Dental

Friendly and reliable service☺

Barb Metcalf

Excellent service that provides us peace of mind knowing we don’t have to struggle picking up & lifting heavy salt into our softener.

Ivy Berry

Highly recommended

Doreen Ryan

They donate water to the Scheels Healthy Human Race and I was returning water jugs!

Tamara King

Courteous and reliable!!

Trista Johnson

Every time I call with questions the receptionist is ALWAYS so kind and caring. It is a seamless/stress free service that I love!

Bonnie

Great, recomend too all.

Earlene Hackenmiller

Always polite and on time!!

Aprill Thompson

Love culligan.

Jill RN

I moved to Rochester in June. I knew nothing about water softeners, but my home had one. I called Culligan and they sent someone out to check out my water softener for free. They set me up with regular fill-ups for salt and now I don't have to think about it at all! Thanks Culligan!

Stephanie Rabenberg

Been with these guys for probably 10 years now - love how simple it is - I've had no problems. Even when I moved it was simple -

Trish R

Thank you Cindy in the office and Tom who repaired the softener! Been customers for years highly recommend

Free Water Test

Why Test Your Water?

Common Contaminants In Tap Water